Will it hurt?
Not without warning.
Some treatment is uncomfortable. You are told before anything is done, and it stops the moment you say stop.
Your first visit
Nothing here will surprise you
Everything that happens in your first appointment, in order — including what it costs and whether it will hurt.
About four minutes to read. You do not have to book anything to read it.
Photo pendingA practitioner listening — not treating. Seated, mid-conversation, no equipment in frame.
The six questions people ask
Read the bold and stop, or keep going
Do I need a referral?
No. Book directly.
If you have scans or a doctor’s letter, bring them. If you do not, that is normal and nothing is delayed.
What do I wear?
Whatever you can move in.
Shorts or leggings and a t-shirt are ideal. Gowns are available if you would rather change here.
How long does it take?
Longer than a follow-up.
First appointments run longer, because most of the first one is talking. Exact duration
What does it cost?
Payment happens after, not before.
You are told the price before anything is booked, and again before treatment starts. First-session price and methods
Can someone come with me?
Yes, always.
A partner, a parent or a friend can stay in the room for the whole appointment.
Minute by minute
From the door to the pavement
0 min
You arrive
Someone is expecting you by name. You sit down. Nobody asks you to fill in a form standing up.
5 min
We talk
Clothes on, sitting down. What happened, what hurts, what you are trying to get back to.
15 min
Assessment
Movement, strength, a few tests. Everything is explained before it happens.
30 min
Treatment starts
Hands-on work, and you learn one or two things to do at home.
End
You leave with a plan
Written down, in plain words, including what to do tonight and when to come back.
You are in charge of all of it
You can ask what something is for, ask to pause, ask to keep your clothes on, or ask for a different practitioner. None of it is awkward and none of it is unusual.
Photo pendingThe room you will be in, empty, from the doorway at standing height.
The room you will be in
Ground floor, private room, door closed.
Access notes — stairs, lift, parking
Still unsure about something?
Ask before you book
A person answers, usually within the hour during opening times.
Free to cancel up to 24 hours before.